If you cancel your booking four weeks or more prior to the start date, NFM will charge an administration fee of 23% of the invoice total. If you cancel your booking between two and four weeks prior to the start date, a 50% fee will be apply. Two weeks or less prior to the start of the course or failure to attend will result in the invoice needing to be paid in full.

Delegate substitutions can be made up to three days prior to the start of the course with no charge.

Changing your booking to a later course will result in an administration fee of 23% of the invoice total of the initial course booked.

If NFM need to cancel a course, a place will booked on the next available course at no further cost to delegates.

Non payment of invoices may result in interest being applied at the rate of 8% per annum.

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9am - 5pm, Mon - Fri

Charity No: 1074796

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National Family Mediation

Civic Centre, Paris St, Exeter EX1 1JN

Tel: 0300 4000 636

Fax: 01392 911 240

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