Meet the Trainers

NFM's trainers are practising mediators who have been carefully selected because of their significant experience, professional backgrounds, and proven track records in delivering excellent quality training. Their backgrounds include teaching, management, legal professions, social work and others. The trainers also work as a team to ensure the training course and materials incorporate new practice developments and initiatives.

The trainers have all hold an Advanced Trainers qualification, awarded by the Institute of Leadership and Management in 2011

Marion Stevenson

Marion StevensonFollowing six years as a Probation Officer and Divorce Court Welfare Officer Marion joined Oxfordshire Family Mediation (OFM) as a family mediator in 1989, training with National Family Mediation. She is an LSC accredited mediator. She has been a Professional Practice Consultant since 1993 and a trainer for National Family Mediation since 2005.

Marion has also worked as a Health Authority Conciliator and a Restorative Justice Facilitator. In 1995 she was initiator, trainer and Chair of the local Community Mediation Service (until 2002). She qualified as a Psychodrama Director in 1993 and registered with the UK Council for Psychotherapy. She brings a wide range of mediation experience to her role as trainer.

Marion delivers core training and CPD trainings for NFM. With Michael Jacobs she runs the Advanced Mediator Training 4 day programme. She has written many articles for journals – including the Family Law Journal - on the subject of mediation.

Michael Jacobs

Michael Jacobs has been a practitioner for the past 18 years. Having originally trained as a family mediator, he has been involved in a variety of mediation contexts, including neighbourhood, homelessness, parent/teacher, workplace and within the PCT. He has also done some commercial mediation, having trained with CEDR.

As a trainer, he is currently involved in training both family and workplace mediators, along with a number of CPD courses. He is also helping to design and deliver an advanced training programme for family mediators.

He holds a MSc in Conflict Resolution and Mediation from Birkbeck and has won both the Avril Reid award for innovative practice and the John Haynes award for his article Mediating Hearts and Minds.

Sue Tilley

Sue Tilley has been a trainer with National Family Mediation for 7 years. She writes and delivers an annual legal update course as well as other CPD courses and is a lead trainer on the Family Mediation Training. She is a family mediator, professional practice consultant, legal consultant and part-time visiting lecturer in Family Law at the University of Westminster. She is a non-practising solicitor.

Sue has a MSc in Conflict Resolution and Mediation Studies and a LLB. She has had several articles published in Family Law on mediation.

Gillian Krajewski

Gillian KrajewskiSince 1991, Gillian Krajewski has been mediating and delivering mediation training in the UK and overseas. Gillian serves as Professional Practice Consultant and Supervisor at Thames Valley Family Mediation Service (TVFMS), where she is responsible for Support, Accountability and Development of their team of eleven mediators.

Gillian was formerly Assistant Director of Dispute Resolution Programs at The University of Massachusetts, Boston, USA as well as previously working in Canada as the founding co-ordinator of Carleton University's Mediation Centre . More recently, she has worked as a Senior Resolution Advisor for The TCM Group , serving clients as both mediator and mediation trainer in Germany, the Middle East and across the UK. She currently assesses Portfolios for TCM trained workplace mediators seeking Accreditation. She is trained to deliver the CAFCASS Separated Parenting Information Programme on behalf of TVFMS and MiD Mediation

Since 1999, Gillian has provided family mediation services in southwest London on behalf of MiD Mediation and Counselling. In 2011, Gillian was appointed to deliver National Family Mediation's 'Gold Standard' Core Foundation Training to mediators. NFM courses are open to all and testimonials from previous trainees show NFM's courses to be of unmatched quality, value and impact.

Jackie Norton

Jackie NortonAn experienced mediator, PPC and trainer having initially qualified in 1999. Her background is in management and she ran the Cumbria Family Mediation Service for 12 years until 2008. She is also a trained workplace mediator and delivers workplace mediation training to the private and statutory sector including the armed forces. She is a PPC to various mediation providers in the north of England.

Jackie delivers various training programmes for NFM including the core Family Mediation Training, Consulting Children (A Child's Place in Mediation), MIAMs, etc.

Jackie is currently Chair of NFM's Professional Practice Committee and is a firm believer in the development of high professional practice standards for all mediators

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